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Slimey Egg Tempera?

My name is Martin and I own an Artist shop in Sweden. I have a customer that has been using Daler Rowney Egg Tempera colours for about 40 years. Now he has a problem with them. When he paints the consistency is "slimey" and is not what the colour has been for the last 40 years.
Have you changed the ingredients? I heard from Paleda that you had trouble finding suitable eggs for the production.

Can you please find a solution to the problem and what shall I say to my customer?

Best wishes

Martin Wildenfeldt

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