Bracknell Careers | Job Spec

IT Administrator

Here at Daler Rowney, we have been inspiring creativity since 1783. Artists are at the core of everything we do. We develop, produce and deliver products, which are not only fit for our purpose but exceed the expectations of our artists' community. Our mission is to inspire by creating sustainable, qualitative, durable art materials every day, every year for everybody, making art accessible.

Main Responsibilities:

You will report directly to the Engineering, Facilities and IT Infrastructure Manager and will be in charge of the following :

  • Purchasing and troubleshooting of IT hardware (desktops, laptops, mobile phones, printers…)
  • IT infrastructure monitoring (Access Points, Firewall, UPS, Servers, Switches…)
  • Log faults with Third-party maintainers, following up and ensuring resolutions are completed within agreed SLA’s
  • Administrative tasks related to Engineering and Facilities (Purchase Orders, Goods receiving, contract management…)

Key Skills:

  • Minimum of A-Level or equivalent 
  • Have at least 2 year’s experience in providing IT support services. 
  • Strong knowledge of Desktop and Laptop hardware and be able to troubleshoot problems.
  • Knowledge of Windows Operating Systems, Microsoft application software and Office 365 with the ability to diagnose and resolve software issues.
  • Knowledge of WAN, LAN and wireless
  • Be a problem solver focused with a willingness to help others.
  • Perseverance and tenacity to reach your objectives.

How To Apply

To apply for the above job, please email, stating the job role in the Subject line.
When applying for this role, please advise us of your location and salary expectations.
This job is based at the Bracknell site.