How and where does one return these lifetime guaranteed brushes. I was told that Daler Rowney manufactures them now.
Hello, being a relative newcomer to the art scene, I received a new set of brushes, Simply Simmons, for my birthday yesterday. The brushes seem to be coated with some substance. Can you tell me how to remove this substance?
Please respond someone
Dear Pamela. Our US team should contact you shortly on this suubject.
My guess is that it's just a water soluble substance to keep the bristles in shape and to a point while on the shelf. Just wash them in a bit of water. They'll be ready to go.
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